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Investigating & Evaluating General Liability Claims


from a Building Design, Construction & Maintenance Perspective


The world is a dangerous place and stuff happens when you least expect it. That's what insurance is for. Combine that fact with a society that has become more and more litigious, and we have arrived in a time where litigation related to General Liability Claims is common. When there is a difference of opinion about a claim for building damage, and especially when there is litigation, someone needs to figure out if the condition is or was a danger and render a thoughtful opinion about whether or not it caused or contributed to the damage. 

Investigating & Evaluating General Liability Claims is a 1-hour walk-through of Pete Fowler Construction Services' (PFCS) Construction Claims Analysis Method applied to general liability claims. No two claims are the same, but our analytical method walks us through a professional investigation and analysis, similar to how the scientific method aids in discovery of the workings of our natural world, regardless of the specific application.


Date: Tuesday, July 16, 2019
Time: 10 a.m. PT
Duration: 60 minutes

Learning Objectives

  • Introduce a framework for conducting a professional investigation of a general injury that occurred in a built environment.

  • Gain a big-picture perspective on handling general liability investigations from a building expert perspective.

  • Review Case Studies of numerous project types.

  • Discussion of options for report formats.

  • Look at actual project deliverables.

Program Outline

  1. Introduction

  2. Method

  3. Investigation

  4. Analysis

  5. Conclusions

  6. Presentation

  7. Conclusion


Additional Resources